[01] Using the platformThese terms govern your use of this site. All written and visual content is our intellectual property unless someone else is credited. You may not scrape, mirror, or republish substantial portions for commercial purposes. Pricing, availability, and product information are provided as accurately as we can manage but may be updated or corrected at any time; the price you see when you confirm an order is the price you pay. We may decline service for any reasonable cause, including out-of-stock items or suspected misuse, and will refund any payment in full. Our liability for defects is limited to repair, replacement, or refund of the item itself. Statutory consumer protections in your jurisdiction apply. Any disputes are subject to the courts of the country in which we are registered.
[02] Orders & releasesDrops are limited and sell in the order received. We confirm by email; if something sells out, we let you know and refund in full.
[03] Liability & contactYou can request a copy of everything we hold on you, ask for any of it to be corrected, withdraw consent for processing, or have your records deleted entirely. We will handle any reasonable request within thirty days without charge. You also have the right to ask for your data in a portable, machine-readable format so you can move it elsewhere. If we ever disagree with you about how something has been handled, you have the right to raise it with your local data-protection authority. Questions? Write to hello@velvetrivertrail.com.